Being responsible for international students at your institution, you assist them during the process of admission for studies, preparing appropriate documents, finalizing their stay and other. Nevertheless, it is common that you face situations that require non-standard student service, which involves you or your institution. First, please read two stories where UL staff was involved in difficult situations concerning international students and then please describe 2-3 situations (15-20 sentences each) that could be presented in a similar way. If possible, please think of solutions to these situations. The descriptions will be used during physical training for discussion and workshop. Please upload your answers below.